Jet2 has been named Best Airline for the third year running at the prestigious Routes Europe Awards.
The UK’s third largest airline received the coveted title at a special awards ceremony in Rimini, Italy, which celebrates excellence in aviation and the companies that consistently get it right, both for consumers and the industry.
The Best Airline Award celebrates carriers that have led the way to generate economic growth in destinations, by delivering industry-leading customer service and working in partnership with airports and destinations to drive growth and success.
Jet2 was praised by judges for its continued sustainable growth which has seen the company launch new UK airport bases, destinations and routes for Summer 26. The company launched flights and holidays from London Gatwick, its 14th UK airport base in March this year, and has introduced 37 new routes for Summer 26, as well as three brand-new destinations for customers to enjoy in La Palma, Palermo and Samos.
Jet2 was also praised for the way it consistently puts customers first. Yesterday, the company reported a positive update about fuel supply on the back of dialogue with suppliers, supporting its plans to operate its flying programme as normal this summer. This positive update follows a report issued just last week, which saw Jet2 top a UK resilience ranking as the best protected UK airline against elevated fuel costs.
On top of that, Jet2 was the first UK airline and tour operator to reassure customers that it would not introduce surcharges on any booked flights or holidays to cover cost increases, for example jet fuel. Put simply, the price at which customers book with Jet2 is the price they will pay. In an industry-leading move,Jet2 removed the surcharge provision across all flights and holidays, even though it has never been applied.
Steve Heapy, CEO of Jet2 said: “This is the third consecutive year that we have been named Best Airline at the prestigious Routes Europe Awards. This continued success reflects the tireless dedication that we put into delivering sustainable growth, industry-leading customer service, and long-term partnerships. Our colleagues, alongside our airport and destination partners, play a critical role in enabling us to repeatedly achieve recognition such as this, so I would like to pay tribute to them.”
He added: “We continue to be recognised for being a strong, stable company with a long track record of being a consumer champion and we are looking ahead to a busy summer, with our exciting programme operating as normal. Just recently we demonstrated our industry leadership by becoming the first airline and tour operator to announce that we will not introduce surcharges, and with fantastic value to be enjoyed on our award-winning holidays right now, there has never been a better time to book with Jet2.”
For further information and to book visit www.jet2.com or www.jet2holidays.com
Independent travel agents can visit: trade.jet2holidays.com