A team of 3 assessors from EFQM visited Titanic Belfast to review its procedures and practices in innovation, excellence, continuous development and policies to maintain its achievements. The team commended Titanic Belfast’s efforts which contribute to realising its vision.
The Centre for Competitiveness’ Chief Executive Bob Barbour commented: “We are delighted to award Titanic Belfast with the Ireland Excellence Award, as it recognises its success at building best practice and embedding excellence into their organisation. It also showcases the company as a role model to other organisations within the tourism and hospitality sector.”
TBL International’s Chief Executive, Judith Owens, commented, “In seven years, Titanic Belfast has welcomed over 5 million visitors from over 145 countries, including Her Majesty The Queen, USA Presidential candidate of State Hillary Clinton and the discoverer of Titanic, Dr Robert Ballard, hosted 2,000 events, and won the prestigious World Leading Tourist Attraction title bringing the title to Ireland for the first time ever. This award is very special to us as it recognises the company, our practices internally and externally across all areas as our business, as best practice nationally and internationally, therefore we are extremely proud of this.”
The tourist attraction in the first five years, generated £160 million in additional tourism spend for the Northern Ireland economy. For more information, visit www.titanicbelfast.com.
TBL International Directors, Judith Owens, Siobhan Lynch and Michele Scott celebrate the EFQM Excellence Ireland Award with Titanic Belfast’s Senior Executive Team.
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