The Europa Hotel won the Ulster Award of Excellence for consistently exceeding the expectation of guests.
Each of the CIE Tour Partners who qualified for an award delivered an exceptional quality experience and welcome to visitors, achieving a customer satisfaction rating of over 92% in feedback.
Aileen Martin, Sales Director for Hastings Hotels is pictured accepting the Culloden’s award from Peter Malone, Director of CIE, Chairman, Vivienne Jupp and CEO Elizabeth Crabill.