The Culloden Estate & Spa picked up the award for Best Hotel Service and Hospitality in Ireland at the CIE Tours International 29th Annual Awards of Excellence which was held in Dublin’s City Hall. CIE Tours International is the largest tour operator into Ireland and winners were chosen according to feedback from 32,000 customers throughout the year.


The Europa Hotel won the Ulster Award of Excellence for consistently exceeding the expectation of guests.

Each of the CIE Tour Partners who qualified for an award delivered an exceptional quality experience and welcome to visitors, achieving a customer satisfaction rating of over 92% in feedback.

Aileen Martin, Sales Director for Hastings Hotels is pictured accepting the Culloden’s award from Peter Malone, Director of CIE, Chairman, Vivienne Jupp and CEO Elizabeth Crabill.

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