by Richard Buckley, Editor, Business Eye

Civica has acquired the HR and payroll business of Equiniti Group plc, HR Solutions. Based in Belfast, HR Solutions is trusted to improve the efficiency of payroll processes, reduce costs and deliver an assured payroll experience for employees.


In 2019, the business processed over £4 billion of payments and issued nearly three million payslips

The acquisition will strengthen Civica’s existing integrated HR, payroll and time and attendance capability, as well as complement the Group’s broad suite of workforce management solutions.
Expanding Civica’s investment in Northern Ireland, now with a combined 200 employees, the acquisition will increase the scale of Civica’s activity and extend the delivery of the Group’s payroll solutions into core markets such as the health sector.

Civica has a strong track record in the country as a leading technology provider for public services, working with a number of Northern Ireland’s main public sector bodies including The Department of Health NI, NI Direct and the Police Service of Northern Ireland. During the coronavirus pandemic, Civica helped launch the Department of Health’s CovidCareNI app in just two weeks, alongside working with Southern Health and Social Care Trust on a new employee app
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HR Solutions provides payroll solutions across a range of markets, including the NHS, where it is one of three leading payroll providers. The company’s existing customers include Camden & Islington NHS Trust, South Warwickshire NHS Foundation Trust, the Met Office and Scottish Parliament.

People and payroll teams have faced exceptional demands this year due to Covid-19. Civica has responded quickly to support customers by implementing new schemes to meet changing legislation, such as furlough. As well as providing emergency payroll and BACS services to ensure critical payroll processes are maintained and employees paid on time. HR Solutions has delivered uninterrupted service to their clients during this period.

Mark Owens, Managing Director, Civica Northern Ireland said: “We’re pleased to welcome Equiniti HR Solutions to the Civica Group. The acquisition shows our commitment to continued investment in Northern Ireland and strengthens our capability to help customers ensure efficient and high-quality payroll activities. We look forward to supporting our customers across Northern Ireland’s public services in delivering their people strategies using our innovative cloud software and solutions.”

Guy Wakeley, Equiniti Group plc Chief Executive, said “HR Solutions is joining a business which provides payroll software and services to 500 organisations around the UK, and will provide an opportunity for the business to scale and grow. We wish our colleagues the best of luck for the future.”

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Civica NI MD Mark Owens

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